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Chapter 10 transforming LegaCy Banking appLiCations to Banking experienCe pLatforms experience platform. This can be done mainly through platform configuration with minimal customization. • Applicability to bank landscape: The robustness and scalability of the DXP can be leveraged to meet the quality SLAs of the bank. We could also integrate with the bank’s ecosystem with the integration model supported by the DXP. Additionally, the modular architecture of DXP enables the bank to easily extend and add new innovations and capabilities in the future. • Functionality: A DXP provides many of the digital platform features such as search, content management, analytics, collaboration, and such. These can be leveraged to quickly implement the functionality of the banking experience platform. • User experience: DXPs provide forward-looking, responsive, and engaging UIs. A DXP’s inbuilt features can be used to build a personalized and omnichannel-enabled user experience. • Content management: A DXP’s inbuilt content management features such as content authoring, tagging, editing, archiving, and publishing can be leveraged for creating product content and campaign content for banking customers. • Security: DXPs support multiple security methods such as authentication, authorization, single sign-on (SSO), multifactor authentication, and federated single SSO that can be leveraged to build the banking experience platform. 267

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