Chapter 2 GatherinG requirements Table 2-12. Monitoring User Story Name Monitoring trigger the DXp application should be monitored. script as a product owner, i want real time monitoring of the application so that if the system fails, automatic alerts and notification will be sent through e-mail, which ensures 24/7 availability of the application. Business critical process should be monitored 24/7. acceptance the DXp application is monitored. criteria Table 2-13. Serviceability User Story Name Serviceability trigger the DXp application should be serviced. script as a product owner, i want to service the DXp application for system cleanup. maintenance activity should be scheduled so that back jobs perform system cleanup and take backup. acceptance the DXp application will be serviced and regular backup maintained. criteria Table 2-14. Maintenance User Story Name Maintenance trigger the DXp application should be maintained through versioning. script as a product owner, i want to maintain the DXp application through a version control system so that incremental changes are released to the production environment. Bug fixes should be published thought a rollout and change request mechanism to ensure smooth and effective rollout of the bug fix release to the production environment. acceptance the DXp application is maintained through versioning. criteria 51