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Chapter 11 end to end dXp Case study Table 11-2. (continued) Solution Tenet Solution Description Improve navigation throughout the • Intuitive uI/uX experience system. • personalized experience like customizable views, customizable dashboard, and app store- like features provide powerful search capabilities • provide contextual enterprise search capabilities. • Fast and easy retrieval of relevant information Integrate content management • Consistent and seamless information available to customer throughout oeM, dealers, and third-party sales channels Collect usage analytics to enable • dealer sales performance and customer continuous improvement. satisfaction index monitoring • dealer surveys on new product and application features utilize best practices for architecture, • standardized integration formats and uI guidelines design, development, and testing. with vendor sites • scalable and efficient application platform reduce custom code • applications portfolio rationalization • Capability to add new contents and functionalities extensibility for new business models • enable workflow for mobile devices launch and support • telematics-based subscription offers seamless extension for financing and • online credit application leasing options • online payment estimator for finance and leasing 303

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