Chapter 10 transforming LegaCy Banking appLiCations to Banking experienCe pLatforms • Main methods for the digital transformation of traditional banks are digitizing existing banking systems and reimagining the banking experience. • Digitizing existing banking systems is enabled by methods such as providing omnichannel capabilities, digitizing banking business models, digital facelift for user experience, service enablement, automation, two-speed digital enablement, and standardization and centralization. • Reimagining the digital banking experience includes phases such as digital opportunity assessment phase and data management. • Key areas that will be assessed during the digital maturity assessment are organization culture, business process, leadership, governance, user engagement, collaboration and social media interaction, IT alignment, business agility, analytics, infrastructure, and data management. 295
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